NHTSA Complaint #11672963 — 2009 LEXUS IS

UNKNOWN OR OTHER issue reported to NHTSA

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1 Injury

Complaint Details

ODI Number	11672963
Vehicle	2009 LEXUS IS
Component	UNKNOWN OR OTHER
Date of Incident	June 27, 2025
Date Filed	July 11, 2025
Mileage	N/A miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	HI

Consumer Description

The dashboard is melting leather, as well as the inside door panels on all four doors that are leather. It burns my wife’s skin and my kids while leaving sticky black residue on our skins. It is melting so bad there are chunks missing from the leather from a simple rub.

Related Complaints for the 2009 LEXUS IS

Other UNKNOWN OR OTHER Complaints

#11455288 — March 5, 2022 — Dashboard and door panel are melting. The melting on the dashboard cause a shinny reflection that prevent visibility.

#11387899 — January 13, 2021 — I DON'T HAVE TO PRESS THE BRAKE TO SWITCH GEAR LIKE TO PUT IT FROM PARKED TO DRIVE

#11343378 — August 4, 2020 — VEHICLE DOOR PANELS AND DASHBOARD ARE MELTING AND CHUNKS COME OF WHEN YOU GRAZE THE PANELS ON A HOT DAY EVEN WHEN PUT...

#11322018 — April 23, 2020 — THE DASHBOARD IS MELTING AND CAUSING A STICKY, VISCOUS FILM THAT NOT ONLY SMELLS BAD BUT IS CAUSING A SEVERE BLINDING...

#11319093 — March 24, 2020 — MELTING DASHBOARD.

Recent Complaints for the 2009 LEXUS IS

#11674306 — ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER — July 17, 2025 — Odometer Fraud. The contact intended to purchase a 2009 Lexus IS 250. The contact stated while test-driving the vehic...

#11588223 — VISIBILITY/WIPER — May 11, 2024 — URGENT: MY DASH HAS MELTED ON MY-2009 LEXUS IS 350-CANNOT SEE TO DRIVE, MY 2009 LEXUS IS 350. IT IS GETTING TO DANGER...

#11527274 — EXTERIOR LIGHTING — June 15, 2023 — The headlamps on my car are and have been for quite awhile been hazy with the light unable to meet the safety standar...

#11433491 — VISIBILITY/WIPER — September 19, 2021 — I have a Lexus IS250, the dashboard is sticky and shiny. When I am driving the car in the sunny days, because of the ...

#11414566 — FUEL/PROPULSION SYSTEM — April 30, 2021 — AT APPROXIMATELY 85K TOTAL MILES, IS250 AUTOMATIC BEGAN DROPPING FROM 5-6K RPM TO 2-3K RPM WHENEVER CHANGING ROAD GRA...