NHTSA Complaint #11433491 — 2009 LEXUS IS

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11433491
Vehicle	2009 LEXUS IS
Component	VISIBILITY/WIPER
Date of Incident	September 18, 2021
Date Filed	September 19, 2021
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

I have a Lexus IS250, the dashboard is sticky and shiny. When I am driving the car in the sunny days, because of the shiny dashboard , if reflects the sunshine to my windshield, which makes me very hard to see the road because of this. As the result, if the sunshine is too strong some times, I have to hit my brake to slowdown on the highway, to make sure I get a clear view again. This is definitely put myself and other cars around me in a huge risk. Looks this is a common issue for some Lexus models, Lexus had a program to fix the issue, but the program does not notify the owner and the program expired already! Means thousands of people are driving cars with the issue, but never get repaired, which brings potential risks on the highway!

Related Complaints for the 2009 LEXUS IS

Other VISIBILITY/WIPER Complaints

#11588223 — May 11, 2024 — URGENT: MY DASH HAS MELTED ON MY-2009 LEXUS IS 350-CANNOT SEE TO DRIVE, MY 2009 LEXUS IS 350. IT IS GETTING TO DANGER...

#10732598 — July 8, 2015 — MY DASH BOARD IS MELTING. IT IS REALLY STICKY AND PRODUCE A GLARE ON WINDSHIELD WHEN DRIVING IN THE DIRECTION OF SUN....

#10626542 — August 20, 2014 — THE SAFETY ISSUE WITH MY VEHICLE IS THE "MELTING DASHBOARD," IT SEEMS TO BE COMMON WITH VEHICLES LIKE MINE. THE STIC...

#10621778 — August 12, 2014 — THE DASHBOARD IS MELTING, IT GETS STICKY AND WHEN DRIVING IN THE SUN THERE'S A NOTICEABLE GLARE THAT MAKES IT HARD TO...

Recent Complaints for the 2009 LEXUS IS

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#11672963 — UNKNOWN OR OTHER — July 11, 2025 — The dashboard is melting leather, as well as the inside door panels on all four doors that are leather. It burns my w...

#11527274 — EXTERIOR LIGHTING — June 15, 2023 — The headlamps on my car are and have been for quite awhile been hazy with the light unable to meet the safety standar...

#11455288 — UNKNOWN OR OTHER — March 5, 2022 — Dashboard and door panel are melting. The melting on the dashboard cause a shinny reflection that prevent visibility.

#11414566 — FUEL/PROPULSION SYSTEM — April 30, 2021 — AT APPROXIMATELY 85K TOTAL MILES, IS250 AUTOMATIC BEGAN DROPPING FROM 5-6K RPM TO 2-3K RPM WHENEVER CHANGING ROAD GRA...