NHTSA Complaint #10316868 — 2002 FORD TAURUS

I HAVE BEEN THE OWNER OF TWO 2002 FORD TAURUS AUTOMOBILES. I'VE HAD TO REPLACE ALL 4 COIL SPRINGS ON MY FIRST ONE BECAUSE THEY SIMPLY BROKE IN HALF. ONLY ONE BROKE AT A TIME BUT YOU HAVE TO REPLACE THE COIL SPRINGS ON BOTH SIDES OF THE CAR WHEN THAT HAPPENS. SO I HAVE HAD 2 REPAIR JOBS REPLACING 4 COIL SPRINGS. ONE OF THE SPRINGS BROKE WHILE TRAVELING AT 40 MPH AND DESTROYED THE TIRE ON THE FRONT DRIVERS SIDE. I WAS ABLE TO CONTROL THE CAR, NO ACCIDENT OCCURRED. THE FIRST TIME IT HAPPENED I JUST TOOK IT TO MY REGULAR TIRE STORE AND HAD IT FIXED AT A COST OF $800.00. A YEAR LATER WHEN ANOTHER ONE BROKE I CALLED FORD AND THEY SAID THAT THERE WAS A RECALL ON THOSE SPRINGS BUT ONLY INCLUDED 2001 AND EARLIER MODELS. I TOLD THEM AT THE TIME THERE IS A PROBLEM WITH THESE SPRINGS, IT'S HAPPENED TO ME TWICE AND EVERY TECH WHO KNOWS ANYTHING ABOUT THESE CARS AGREES. THE FORD TAURUS'S OF THESE MODEL YEARS HAVE COIL SPRING PROBLEMS. NO LUCK WITH FORD AND ONCE AGAIN I HAD TO SHELL OUT AROUND $800.00 IN OCTOBER 2009 I BOUGHT ANOTHER 2002 FORD TAURUS (DUMB ME) OFF A NEIGHBOR AND SURE ENOUGH, ANOTHER BROKEN COIL SPRING. THIS TIME I WAS PULLING IN MY DRIVEWAY, I COULD FEEL IT BREAK AND AGAIN IT RUINED A 5 MONTH OLD TIRE. BY THE WAY WITH EVERY REPAIR JOB YOU HAVE TO BUY 2 NEW TIRES AS WELL. THE BROKEN SPRING RUINS THE TIRE SO YOU HAVE TO BUY 2. I CALLED FORD AGAIN AND THEY TOLD ME I'M OUT OF LUCK. I EXPLAINED THAT THIS IS THE 3RD TIME, IN 2 DIFFERENT CARS AND THAT THIS HAS HAPPENED. THEY WERE LESS THAT HELPFUL, POLITE BUT OF NO HELP. SO NOW I'M LOOKING AT ANOTHER $800 OR SO. IS THERE ANYTHING YOU CAN DO TO HELP ME? *TR