NHTSA Complaint #10316809 — 2000 FORD WINDSTAR STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10316809
Vehicle	2000 FORD WINDSTAR
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	January 25, 2010
Date Filed	March 4, 2010
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

I WAS DRIVING HIT A SMALL DIP IN ROAD AND THEN ALL OF A SUDDEN I FELT SOMETHING SLAM INTO MY CAR FROM UNDERNEATH IT. I STOPPED DID NOT FIND ANYTHING. BUT AS I STARTED DRIVING AGAIN I KEPT HEARING A KNOCKING SOUND FROM FRONT END. I KNEW SOMETHING WAS WRONG. I IMMEDIATELY TOOK IT TO MY MECHANIC. HE FOUND THE UNDERCAR FRAME COMPLETELY ROTTED THROUGH BY THE RIGHT FRONT SHOCK. HE SAID THIS CAR COULD NOT BE DRIVEN WITH THIS DEFECT AND I WAS LUCKY THAT ENGINE DIDN'T FALL OUT AS I WAS DRIVING. THE CAR IS STILL THE SAME, NOTHING HAS BEEN DONE TO REPAIR THE CAR. *TR

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