NHTSA Complaint #10316337 — 2006 TOYOTA RAV4 STRUCTURE:BODY

Complaint Details

ODI Number	10316337
Vehicle	2006 TOYOTA RAV4
Component	STRUCTURE:BODY
Date of Incident	November 21, 2009
Date Filed	March 3, 2010
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WE BOUGHT OUR 2006 TOYOTA RAV4 IN FEBRUARY 2006 AND IT BEGAN LEAKING WATER IN THE FRONT PASSENGER FLOOR AREA THIS PAST FALL WITH THE FIRST RAINS. I DID SOME RESEARCH AND HAVE LEARNED THAT TOYOTA ISSUED A TECHNICAL SERVICE BULLETIN (BO021-06 REVISED) NOVEMBER 1, 2006 SPECIFICALLY DEALING WITH THE WATER LEAKAGE PROBLEM, THEY TITLE; COWL PANEL WATER LEAK. HOWEVER, TOYOTA NEVER CONTACTED US AND WE ARE BEYOND THE 36,000 MILE OR 3 YEAR WARRANTY PERIOD SO THEY WILL DO NOTHING TO MITIGATE THIS DESIGN FLAW. SINCE THEY DIDN'T CONTACT US WHEN THEY LEARNED OF THIS PROBLEM, WHEN WE COULDN'T HAVE IT REPAIRED UNDER WARRANTY, IT APPEARS TOYOTA ONLY WANTS TO MAKE MONEY ON REPAIRS FOR THEIR KNOWN DESIGN FLAW. *TR

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