NHTSA Complaint #10568332 — 2006 TOYOTA RAV4

WE ARE CURRENTLY WORKING WITH US GOVERNMENT AGENCY AND POSTED IN BANGKOK, THAILAND SINCE SEPTEMBER 2011. WE SHIPPED OUR CAR IN OUR CURRENT POST AND USING IT HERE IN BANGKOK. WE RECEIVED A SAFETY RECALL NOTICE FROM TOYOTA LAST YEAR 2013 FOR OUR RAV 4 VEHICLE. I CALLED THE TOYOTA COMPANY AND TOLD THEM OUR CASE BUT UNTIL NOW WE HAVEN'T RECEIVED ANY ACTIONS FROM THEM YET. WE CALLED THEM 4 TIMES, I FORGOT THE FIRST DATE, 2ND CALL WAS APRIL 15, 2013, 3RD CALL WAS JAN 6, 2014 AND FEBRUARY 2, 2014. WE WILL BE MOVING TO OUR NEXT ASSIGNMENT TO ADDIS ABABA AND STILL PLANNING TO BRING OUR CAR WHEN WE MOVE NEXT MONTH. THEY GAVE ME THIS CASE NUMBER : 130-227-0141. I THINK WE HAVE BETTER CHANCE TO FIX THE CAR HERE IN THAILAND THAN IN ADDIS ABABA BUT TOYOTA HAVEN'T INFORM US ABOUT THE NEXT STEP. PLEASE LET US KNOW WHAT SHOULD WE DO ABOUT OUR CAR. THANK YOU VERY MUCH FOR YOUR TIME. RESPECTFULLY YOURS, DANILO FRANCISCO