NHTSA Complaint #10314683 — 2002 MERCURY MOUNTAINEER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10314683
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	February 24, 2010
Date Filed	February 26, 2010
Mileage	130,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

MY MERCURY MOUNTAINEER IS HAVING TRANSMISSION ISSUES. I HAVE READ THROUGH EVERYTHING I COULD FIND AND APPARENTLY THIS IS A VERY COMMON PROBLEM WITH THE 2002 FORDS YET THEY ARE UNWILLING TO DO ANYTHING TO FIX IT. I WAS DRIVING DOWN THE FREEWAY WITH MY 7 MONTH OLD DAUGHTER WHEN THE TRANSMISSION DECIDE TO SLIP OUT OF GEAR AND LUCKILY I WAS IN THE SLOW LANE AND ABLE TO GET ONTO THE EMERGENCY LANE WITHOUT GETTING HIT BECAUSE I WAS NO LONGER ACCELERATING OD LIGHT STARTED BLINKING RIGHT BEFORE THIS HAPPENED. I TALKED TO MY MECHANIC AND WAS INFORMED THAT FORDS TRANSMISSION IN 2002 WAS BAD AND HE REBUILD/REPLACES MORE ON THAT VEHICLE THAN ANY OTHER VEHICLE AND THEY SHOULD BE RECALLED. I CALLED FOR AND THEY SAID IN SHORT ITS MY PROBLEM. NOW I AM LOOKING AT A 2000 DOLLAR REPAIR BECAUSE OF FORD NOT DOING ANYTHING ABOUT THERE FAULTY TRANSMISSION. *TR

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