NHTSA Complaint #10311339 — 2004 TOYOTA HIGHLANDER

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number	10311339
Vehicle	2004 TOYOTA HIGHLANDER
Component	AIR BAGS
Date of Incident	October 13, 2008
Date Filed	February 17, 2010
Mileage	42,498 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	KS

Consumer Description

TL*THE CONTACT OWNS A 2004 TOYOTA HIGHLANDER. THE CONTACT WAS DRIVING APPROXIMATELY 35 MPH AND SWERVED TO AVOID ANOTHER VEHICLE. THE VEHICLE CRASHED INTO A LARGE PILLAR ON AN OVERPASS AND BOUNCED OFF OF IT INTO ONCOMING TRAFFIC. THE VEHICLE ALSO CRASHED INTO A SECOND PILLAR. THE DRIVER SUFFERED NO INJURIES. THE AIR BAGS FAILED TO DEPLOY WITH THE MASSIVE IMPACT OF THE CRASH. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE AIR BAG SENSOR MUST BE STRUCK IN A SPECIFIC AREA FOR THE DEPLOYMENT TO OCCUR. THE FAILURE MILEAGE WAS 42,498.

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