NHTSA Complaint #10310900 — 2004 TOYOTA HIGHLANDER

VEHICLE SPEED CONTROL issue reported to NHTSA

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Complaint Details

ODI Number	10310900
Vehicle	2004 TOYOTA HIGHLANDER
Component	VEHICLE SPEED CONTROL
Date of Incident	January 1, 2005
Date Filed	February 16, 2010
Mileage	1,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

EVER SINCE I PURCHASED MY HIGHLANDER, NEW, I INFREQUENTLY EXPERIENCE AN UNEXPECTED SURGE IN ACCELERATION WHILE BEGINNING TO ACCELERATE FROM A STOP, OR AFTER SLOWING TO TURN A CORNER. THIS HAS HAPPENED SEVERAL TIMES WHILE TURNING A CORNER. I HAVE BROUGHT THIS UP TO TWO DIFFERENT TOYOTA DEALERSHIPS, IN THE PAST, AND WAS TOLD THAT THEIR ELECTRONIC TRANSMISSION WAS THEIR BIGGEST COMPLAINT, BUT THERE WAS NOTHING THEY COULD DO ABOUT IT. WHILE DESCRIBING THE PROBLEM TO A SERVICE REP AT A DEALERSHIP, A GENTLEMAN, ALSO WAITING FOR SERVICE, INDICATED THAT HE HAD THE SAME PROBLEM WITH HIS NEWER MODEL RAV 4. THIS MAY HAVE HAPPENED FEWER THAN TWO DOZEN TIMES SINCE I PURCHASED THE HIGHLANDER. HAS THIS PROBLEM BEEN BROUGHT TO YOUR ATTENTION, OR DO YOU KNOW IF TOYOTA HAS EVER DEVELOPED A "FIX" FOR THIS? *TR

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