NHTSA Complaint #10308823 — 2002 VOLKSWAGEN JETTA ELECTRICAL SYSTEM

Complaint Details

ODI Number	10308823
Vehicle	2002 VOLKSWAGEN JETTA
Component	ELECTRICAL SYSTEM
Date of Incident	November 2, 2009
Date Filed	February 11, 2010
Mileage	79,399 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

VEHICLE SHUT DOWN WHILE DRIVING TWICE, COULD RESULT IN CAR BEING DISABLED WHILE DRIVING AT ANY SPEED ANY WHERE BECOMING A VERY DANGEROUS SITUATION FOR THE DRIVER AND AN OBSTACLE ON THE ROAD FOR OTHER DRIVERS TO TRY TO AVOID. VOLKSWAGEN DEALERSHIP ISOLATED THIS TO A FAULTY HARNESS CONNECTING THE ALTERNATOR TOTHE FUSE LOCATED ON TOP OF THE BATTERY. THE HARNESS AND THE FUSE BOX HAD TO BE REPLACED. THE DEALERSHIP SAID THIS PROBLEM IS ONLY COMMON TO VW BEATLES AND VW JETTA, BECAUSE THEY SAID THE CAR WAS 2002 IT WAS OUT OF WARRANTY NOT COVERED. I WAS MORE CONCERNED OF THE SAFETY OF LIFE AND PROPERTY THIS PROBLEM WOULD CAUSE. I FILED A COMPLAINT WITH THE ATTORNEY GENERAL JOHN KROGERS OFFICE IN OREGON, THEY SENT ME A LETTER STATING THEY HAD FORWARDED THIS COMPLAINT TO THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMIN IN WASHINGTON DC . I TRIED TO CONTACT THEM BY PHONE, THEY ASKED IF I HAD A CONFIRMATION # . I HAVEN'T AS OF YET RECEIVED A LETTER OR PHONE CALL. *TR

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