NHTSA Complaint #10305800 — 2010 TOYOTA PRIUS

I BOUGHT A 2010 PRIUS IN OCTOBER 2009. I BROUGHT THE PRIUS BACK TO THE DEALER, STEVENSON TOYOTA, FOR A PROBLEM THAT WOULD OCCUR WHEN THE VEHICLE BRAKE WAS COMPLETELY DEPRESSED AND THE TRACTION CONTROL LIGHT WOULD COME ON. I ALSO MENTIONED THAT WHEN I WOULD HIT A BUMP OR DRIVE ON ICE, IT DID NOT SEEM THAT THE VEHICLE WOULD STOP PROPERLY AND THAT WHEN HITTING A BUMP, THE VEHICLE WOULD SEEM TO "LURCH FORWARD". THE DEALER SAID THIS WAS A SAFETY ASPECT OF THE VEHICLE AND WAS NORMAL OPERATION. A FEW WEEKS LATER, I CALLED THE DEALER AGAIN TO REITERATE MY CONCERNS ABOUT THE BRAKING PROBLEM AND THE LURCHING FORWARD WHEN HITTING A BUMP, THEY AGAIN REPEATED THAT IT WAS A SAFETY MEASURE NEW ON THE 2010 PRIUS MODELS. NOW THAT THE RECALL IS OUT, I AM SKEPTICAL ON THE VALIDITY OF THEIR STATEMENTS SAYING THAT IT WAS A NEW 2010 SAFETY FEATURE. MY WIFE WHO ALSO DRIVES THE VEHICLE DOES NOT FEEL SAFE DRIVING IN THE SNOW BECAUSE OF THE FEEL OF THE BRAKES WHEN ATTEMPTING TO STOP. I BOUGHT THE CAR FOR HER BUT NOW DRIVE IT MORE BECAUSE SHE DOES NOT FEE SAFE IN THE VEHICLE. *TR