NHTSA Complaint #11631483 — 2010 TOYOTA PRIUS

The contact owns a 2010 Toyota Prius. The contact stated while driving at undisclosed speeds, while depressing the brake pedal the vehicle failed to come to a complete stop and the brake pedal was firm. No warning light was illuminated. The vehicle was towed to a local independent mechanic where it was diagnosed and determined that the brake module needed to be replaced. The local dealer was not contacted. The vehicle was not diagnosed or repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 117,000.