NHTSA Complaint #10302302 — 2003 VOLKSWAGEN JETTA SEATS

Complaint Details

ODI Number	10302302
Vehicle	2003 VOLKSWAGEN JETTA
Component	SEATS
Date of Incident	January 25, 2010
Date Filed	January 26, 2010
Mileage	88,200 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

RECALL FOR 2003 VOLKSWAGEN JETTA- SEAT HEATER DEFECT CAUSING SEATS TO GET TOO HOT EVEN CAUSING FIRE IN SOME INSTANCES. BROUGHT MY JETTA TO RIVERSIDE VOLKSWAGEN IN RIVERSIDE, CA. INSPECTION AND REPAIRS MADE IN 2006. YESTERDAY, 1/25/2010, DRIVER SIDE SEAT HEATER STARTED TO BURN A HOLE IN SEAT. DID NOT BURN ALL THE WAY THROUGH AS I TURNED THE HEATER OFF BEFORE HAND. FELT SOMETHING THAT RESEMBLED A BEE STING BEFORE REALIZING THAT IT WAS THE SEAT HEATER THAT WAS MALFUNCTIONING. BURNING SMELL DETECTED. CALLED VW RIVERSIDE, SAID THAT IT WOULD NOT BE A COVERED FIX BASED ON RECALL INFO. COMPLAINT OF FAILED INITIAL REPAIR. *TR

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