NHTSA Complaint #10298228 — 2008 HYUNDAI ENTOURAGE

THE SLIDING DOORS DO NOT OPEN AND CLOSE PROPERLY. SOMETIMES THEY WORK AND SOMETIMES THEY DO NOT. THEY MAY CLOSE HALF WAY AND THEN GO BACK TO OPEN POSITION AND STAY THERE OR GO BACK TO CLOSED POSITION. THE DRIVER SIDE DOOR CLOSED ON ME ONCE WHEN I WAS STRAPPING MY GRANDSON IN, IT HAD BEEN OPEN AWHILE. LUCKILY I HAD THE KEY ON THE FLOOR IN FRONT OF ME AND USED THE KEY FOB TO OPEN IT. THE DOOR DID NOT OPEN AUTOMATICALLY WHEN IT HIT ME, AS I SUPPOSED IT WOULD. THESE DOORS WERE REPLACED A FEW MONTHS AGO. THE SAME THING HAPPENED WITH THE HATCH DOOR, MY HUSBAND CLOSED IT WHILE I WAS REACHING FOR SOMETHING INSIDE THE VAN. I JUMPED OUT OF THE WAY BUT IT HIT ME ON THE SHOULDER AND DID NOT STOP. AS I WAS SLOWING DOWN AT A STOP SIGN THE CAR DID NOT SLOW FAST ENOUGH AND I HAD TO PUSH THE PEDAL ALL THE WAY DOWN TO GET THE CAR TO STOP COMPLETELY. I HAD NO WARNING THAT THERE WAS ANYTHING WRONG WITH THE BRAKES. NO LIGHTS ON THE DASH, NO NOISES, NOTHING HAD HAPPENED BEFORE THAT. I TOOK IT IN THE NEXT DAY AND WAS TOLD IT WAS FIXED AND IT WAS DUE TO HEAT. I HAVE LOST ALL POWER IN THE CAR WHILE DRIVING. LUCKILY, I WAS NOT ON THE HIGHWAY AT THE TIME AND MY GRANDCHILDREN WERE NOT IN THE CAR. I COASTED TO A FRIENDS HOUSE AND STOPPED IN FRONT OF HIS HOUSE AND ASKED WHAT MIGHT BE WRONG WITH THE VAN. HE ADVISED ME TO SHUT IT OFF FOR AWHILE AND LET IT RESET, THEN TURN IT ON AGAIN. AFTER IT HAPPENED A SECOND TIME I TOOK IT IN FOR REPAIR. WHILE DRIVING I HAVE HAD TO ENDURE LIGHTS FLASHING ON AND OFF IN THE CAR. THE OVERHEAD READING LIGHTS IN FRONT AND BACK, THEY TAKE TURNS. THEN THE BEEPING STARTS TOO (THE DOOR OPEN LIGHT GOES ON THE DASH). THAT ALSO TAKES TURNS. SOMETIMES THEY ALL GO ON AT THE SAME TIME AND GO OFF AND ON OR OFF, AND TAKE TURNS GOING ON AND OFF. ITS MADDENING, AND I HAVE TO DRIVE THROUGH THIS. *TR