NHTSA Complaint #10297845 — 2002 FORD TAURUS

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10297845
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:FRONT
Date of Incident	January 2, 2010
Date Filed	January 2, 2010
Mileage	92,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

I WENT TO BUY NEW TIRES FOR MY SON'S 2002 TAURUS TODAY. I WAS INFORMED FROM THE TECH AT THE TIRE STORE THAT THE PASSENGER COIL SPRING WAS BROKEN. I TOLD HIM TO REPLACE BOTH FRONT COIL SPRINGS AND STRUT MOUNTS. THE REPAIRS ARE GOING TO BE IN THE NEIGHBORHOOD OF $840.00. I WILL HAVE THE EXACT PRICE COME MONDAY. IN THE MEAN TIME, I WAS LOOKING THROUGH THIS SITE AND WAS BLOWN AWAY BY THE NUMBER OF COMPLAINTS ON THIS ISSUE. I CAN'T BELIEVE THAT THIS AGENCY OR FORD HAS NOT DONE ANYTHING IN REGARDS TO IT. I AM GOING TO COMPLAIN TO THE FORD DEALER COME MONDAY AND HOPE TO GET THE BALL ROLLING FOR A RECALL. *TR

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