NHTSA Complaint #10296863 — 2000 FORD WINDSTAR STRUCTURE:FRAME AND MEMBERS

Complaint Details

ODI Number	10296863
Vehicle	2000 FORD WINDSTAR
Component	STRUCTURE:FRAME AND MEMBERS
Date of Incident	December 17, 2009
Date Filed	December 23, 2009
Mileage	85,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

AFTER HAVING TROUBLE STEERING TOOK THE CAR IN FOR A FRONT END ALIGNMENT. WAS TOLD THAT THE RIGHT SUBFRAME WAS COMPLETELY RUSTED OUT AND CRACKED AND UNSAFE TO DRIVE. CAR IS JUST 10 YEARS OLD AND 85000 MILES. MECHANIC SAYS THIS SHOULD NOT HAVE HAPPENED WITH A CAR OF THIS AGE. FORD HAS BEEN CONTACTED AND WOULD NOT TAKE ANY RESPONSIBILITY FOR IT. IN ADDITION TOOK IT TO A FORD DEALER WHO SAID THAT THE STARTING PRICE TO FIX THE CAR WAS 1600 AND COULD ONLY GO UP. *TR

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