NHTSA Complaint #10295474 — 2002 VOLKSWAGEN JETTA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10295474
Vehicle	2002 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 2, 2009
Date Filed	December 12, 2009
Mileage	69,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

OUR VOLKSWAGEN JETTA DEVELOPED TRANSMISSION ISSUES JUST AFTER THE WARRANTY PERIOD RAN OUT. THE TRANSMISSION JERKS AT LOW SPEEDS, WHEN YOU HIT THE ACCELERATOR. MECHANICS HAVE SAID THERE IS NO SAYING WHEN THIS WILL CONK OUT. THE WATER PUMP ALSO CONKED OUT RECENTLY. REPLACING THE TRANNY IS ABOUT $6000. REPLACING THE WATER PUMP COST US AROUND $900. I HEAR DEALERSHIPS CHARGE A LOT MORE FOR THIS SERVICE. THE VOLKSWAGEN JETTA IS TOO EXPENSIVE A CAR, FOR IT TO HAVE SUCH POOR QUALITY. HOPE SOMEONE CAN HELP MAKE THEM PAY FOR RIPPING CUSTOMERS OFF IN THIS WAY. THIS OUTRAGEOUS. *TR

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