NHTSA Complaint #10430536 — 2002 VOLKSWAGEN JETTA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10430536
Vehicle	2002 VOLKSWAGEN JETTA
Component	ENGINE AND ENGINE COOLING
Date of Incident	October 14, 2011
Date Filed	October 17, 2011
Mileage	70 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

WE WERE TRAVELING 70 MPH ON A HIGHWAY IN OUR 2002 VOLKSWAGEN JETTA WAGON (GLS 1.8T) WHEN, WITHOUT WARNING, AN LOUD "POOF" SOUND WAS HEARD, THE CAR LOST ALL POWER, AND WE SMELLED BURNING PLASTIC. THE CAR REGAINED POWER, THEN A SECOND "POOF" SOUND WAS HEARD, AND THE POWER FLICKERED IN THE CAR, AT WHICH POINT THE CAR BEGAN FILLING WITH SMOKE. WE ROLLED DOWN THE WINDOWS, PULLED OVER TO THE SHOULDER, AND EVACUATED THE VEHICLE. WE PULLED OUT WHAT BELONGINGS WE COULD, BUT RETREATED FROM THE CAR ONCE FLAMES APPEARED ON THE DRIVER'S SIDE INTERIOR. APPROXIMATELY 1 MINUTE LATER, THE ENTIRE CAR WAS ENGULFED IN FLAMES AND WAS A TOTAL LOSS. WE ARE THANKFUL TO HAVE ESCAPED WITH OUR LIVES. HERE ARE THE SPECIFICS OF OUR VEHICLE: MODEL:JETTA TRIM:GLS BODY STYLE:4 DOOR WAGON ENGINE:1.8L I4 20V MPFI DOHC TURBO TRANSMISSION:AUTOMATIC. *TR

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