NHTSA Complaint #10295456 — 2002 FORD TAURUS

LAST WEEK A FRONT COIL ON MY TAURUS FRACTURED--VERY LIKELY DUE TO INADEQUATE CORROSION PROTECTION--AND PROTRUDED INTO MY TIRE--SHREDDING THE SIDEWALL OF THE FRONT LEFT TIRE. IF WE HAD BEEN DRIVING AT A HIGHER SPEED, THIS WOULD LIKELY HAVE LEAD TO SERIOUS INJURY OR DEATH TO MYSELF, MY WIFE, OR MY 9 MONTH OLD CHILD. I HAVE BEEN UNABLE TO OBTAIN PROPER GUIDANCE AS TO IF FORD MOTOR COMPANY WILL INCLUDE MY VEHICLE IN ITS CUSTOMER SATISFACTION PROGRAM 03M02--OR ANY OTHER PROGRAM THAT PROVIDED FOR EXTENDED WARRANTY COVERAGE OF THE FRONT COIL SPRINGS FOR CERTAIN 2000-2003 FORD VEHICLES DUE TO MANUFACTURING DEFECT. A CURSORY SEARCH OF THE INTERNET--SPECIFICALLY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S (NHTSA) WEBSITE--UNCOVERED THAT THIS IS A WIDESPREAD PROBLEM --AS EVIDENCED BY FORD'S RECALL OF TAURUS'S FROM 1999-2001. *TR