NHTSA Complaint #10291664 — 2004 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10291664
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	July 15, 2009
Date Filed	November 10, 2009
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

1. THE EVENTS LEADING TO THE FAILURE WERE NORMAL USE OF THE VEHICLE. 2. REAR LIFT-GATE HINGES ON 2004 FORD EXPLORER XLT BEGAN FAILING WITH A LOUD BANG FROM THE REAR OF THE VEHICLE. THE REAR WINDOW BEGAN TO SAG AND OVER THE COURSE OF SEVERAL MONTHS CRACKS APPEARED IN THE HINGE STRUCTURE. I HAVE PURCHASED NEW HINGES, BUT AT THIS TIME I STILL NEED TO INSTALL THEM. *TR

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