NHTSA Complaint #10289111 — 2007 HYUNDAI ENTOURAGE

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number	10289111
Vehicle	2007 HYUNDAI ENTOURAGE
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	October 18, 2009
Date Filed	October 20, 2009
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE DRIVING THE REAR PASSENGER DOOR HAD OPENED WITH INTENTION. UPON FURTHER INSPECTION SHE NOTICED THAT THE DOOR LATCH WAS STUCK IN A DOWNWARD POSITION, WHICH PREVENTED THE DOOR FROM CLOSING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND A TECHNICIAN CONCLUDED THAT THE T91 CAUSED THE FAILURE. PRIOR TO THE FAILURE SHE EXPERIENCED NUMEROUS ELECTRICAL FAILURES. THE CURRENT AND FAILURE MILEAGES WERE 36000.

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