NHTSA Complaint #10276508 — 2007 HYUNDAI ENTOURAGE

LATCHES/LOCKS/LINKAGES:DOORS:LATCH issue reported to NHTSA

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Complaint Details

ODI Number	10276508
Vehicle	2007 HYUNDAI ENTOURAGE
Component	LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Date of Incident	July 10, 2009
Date Filed	July 13, 2009
Mileage	29,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

TL*THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE REAR DRIVER'S AND PASSENGER SIDE DOORS WOULD NOT REMAIN CLOSED. WHILE DRIVING VARIOUS SPEEDS, THE DOORS OPENED AUTOMATICALLY. THE CONTACT HAD TO STOP THE VEHICLE AND TURN OFF THE ENGINE. WHEN HE RESTARTED THE ENGINE, THE DOORS RESET THEMSELVES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE DEALER STATED THAT THE FAILURE MUST RECUR IN ORDER FOR THE DOORS TO BE REPAIRED. THE FAILURE MILEAGE WAS 29,000.

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