NHTSA Complaint #10286510 — 2007 FORD F-150

ENGINE AND ENGINE COOLING issue reported to NHTSA

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Complaint Details

ODI Number	10286510
Vehicle	2007 FORD F-150
Component	ENGINE AND ENGINE COOLING
Date of Incident	September 21, 2009
Date Filed	October 6, 2009
Mileage	146,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WV

Consumer Description

TL*THE CONTACT OWNS A 2007 FORD F-150. THE SERVICE ENGINE LIGHT ILLUMINATED. THE DEALER ADVISED THE CONTACT THAT THE ENGINE NEEDED TO BE REPLACED WHILE HE WAS REPLACING THE SPARK PLUGS. THE DEALER WAS UNABLE TO IDENTIFY THE REASON THE ENGINE NEEDED TO BE REPLACED OTHER THAN HE KNEW OTHER VEHICLE OWNERS WHO HAD THE SAME ISSUE. THE COST TO REPLACE THE ENGINE WAS $6,400 SINCE IT HAD TO BE REPLACED WITH THE UPDATED VERSION PRODUCED BY THE MANUFACTURER. THE MANUFACTURER STATED THAT THEY COULD NOT OFFER HIM ANY ASSISTANCE AND ADVISED HIM TO SPEAK WITH THE DEALER. HE ASKED THE MANUFACTURER IF HE COULD BUY AN ENGINE FOR $1,800 BUT THEY REFUSED TO ANSWER THE QUESTION. THE CURRENT MILEAGE WAS APPROXIMATELY 148,000. THE FAILURE MILEAGE WAS APPROXIMATELY 146,000.

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