NHTSA Complaint #10491124 — 2007 FORD F-150

WAS EXPERIENCING A SHUTTER SIMILAR TO THE FEELING OF A MISFIRE WHEN ACCELERATING UP A GRADE FROM LEVEL ROAD CONDITIONS. THIS SHUTTER WAS BETWEEN 1250 AND 1500 RPM. TOOK THE VEHICLE TO FORD DEALERSHIP WHO ELIMINATED COIL PACK AND TORQUE CONVERTER AS THE SOURCE OF THE PROBLEM. I HAD TAKEN ANOTHER VEHICLE I OWN TO A REPAIR SHOP I HAVE USED FOE SEVERAL YEARS FOR AN OIL CHANGE AND WHEN I PICKED UP MY VEHICLE I MENTIONED THE PROBLEM I WAS HAVING WITH MY 2007 FORD F150 AND THEY ADVISED THAT MY PROBLEM WAS PROBABLY MISFIRE ON ONE OR MORE PLUGS. THEY ADVISED ME THAT THEY HAD DEALT WITH THIS SAME PROBLEM OVER THE PAST FEW YEARS. THEY PROCEEDED TO INFORM ME THAT THERE WAS A MAJOR PROBLEM WITH REPLACING THE PLUGS-THEY COULD BREAK WHEN REMOVING. IF THAT HAPPENS AND IT DID (4 PLUGS BROKE) THEN ADDITIONAL LABOR COSTS WOULD BE ADDED TO MY BILL. END RESULT A BILL FOR $600.00 TO REPLACE 8 SPARK PLUGS. ABSOLUTELY ABSURD. AS A PART OF THIS EXPERIENCE I HAVE LEARNED THAT FORD MFG THIS ENGINE FROM 2005-2007 AND WHEN THIS ISSUE BEGAN TO SURFACE THAT THEY CHANGED THE ENGINE DESIGN TO ELIMINATE THIS PROBLEM. FORD WAS OBVIOUSLY AWARE THAT A FUTURE PROBLEM WAS GOING TO BE FACED BY THE CONSUMER. WHY SHOULD WE THE CONSUMER HAVE TO BEAR THE FULL EXPENSE TO PAY FOR THEIR FLAWED DESIGN IN THIS ENGINE. THEY SHOULD BE WILLING TO ADMIT THEIR MISTAKE BUT APPARENTLY IT IS GOING TO TAKE SOME LEGAL PRESSURE TO GET THIS DONE. IF THEY DO NOT STEP UP I WILL NEVER BY ANOTHER FORD.