NHTSA Complaint #10279825 — 2002 MERCEDES BENZ CL CLASS

INTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number	10279825
Vehicle	2002 MERCEDES BENZ CL CLASS
Component	INTERIOR LIGHTING
Date of Incident	August 6, 2009
Date Filed	August 9, 2009
Mileage	41,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

2002 MERCEDES BENZ CL500 THE RIGHT FRONT OF THE VEHICLE BEGAN TO SAG & THE INSTRUMENT PANEL ILLUMINATION CLUSTER SUDDENLY WENT COMPLETELY DARK WITHOUT ANY WARNING WHATSOEVER. THIS HAS BEEN OCCURRING INTERMITTENTLY, THE DEALERSHIP ALWAYS CHARGES US EACH OCCURRENCE TO "FIX IT.". NOW I FIND BOTH PROBLEMS ARE IN SAFETY CAMPAIGN NUMBERS 04V228000 AND 06V028000 THESE ARE RECALLS. WHAT CAN I DO TO GET THESE PROBLEMS FIXED CORRECTLY THIS TIME WITHOUT THE DEALERSHIP TRYING TO USE US AS A CASH HORSE & GETTING RIPPED OFF AS IT IS HAPPENING AGAIN. THE PANEL IS COMPLETELY DARK & WE CANNOT SEE ANY GAUGES OR INDICATORS. THANK YOU FOR YOUR KIND ASSISTANCE. *TR

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