NHTSA Complaint #10406862 — 2002 MERCEDES BENZ CL CLASS

VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR issue reported to NHTSA

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Complaint Details

ODI Number	10406862
Vehicle	2002 MERCEDES BENZ CL CLASS
Component	VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Date of Incident	June 13, 2009
Date Filed	June 14, 2011
Mileage	80,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

TL* THE CONTACT OWNS A 2002 MERCEDES BENZ CL500. THE CONTACT STATED THAT THERE WAS A RUBBER SEAL THAT WAS HELD BETWEEN THE MIRRORS ON BOTH SIDES OF THE DOOR THAT WAS SEPARATING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY COULD NOT REPLACE THE RUBBER ONLY, BUT WOULD HAVE TO REPLACE THE ENTIRE MIRROR ATTACHMENT AT A COST OF $1,000 EACH. THERE WERE NO RECALLS FOR THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS NOT AVAILABLE.

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