NHTSA Complaint #10273922 — 2004 CHRYSLER PACIFICA

ENGINE AND ENGINE COOLING:ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	10273922
Vehicle	2004 CHRYSLER PACIFICA
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	May 1, 2009
Date Filed	June 15, 2009
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OR

Consumer Description

1. THE ISSUE HAS EXISTED FOR A FEW YEARS, BUT DIAGNOSIS HAS BEEN CONCLUSIVE ONLY RECENTLY. THE ISSUE SEEMS TO HAVE ARISEN FROM NORMAL WEAR AND TEAR. THE VEHICLE IS DRIVEN FREQUENTLY, BUT IS NOT ABUSED IN ANY WAY. 2. THE MOTOR MOUNTS HAVE FAILED, AT LEAST ONE IS COMPLETELY BROKEN. THE RESULT IS A VERY LOUD KNOCKING NOISE WHEN BRAKING SHARPLY. IT IS UNKNOWN AT THIS TIME IF FURTHER DAMAGE WILL BE FOUND RESULTING FROM THIS CONDITION PENDING REPAIR. 3. THE VEHICLE IS WAITING FOR PARTS WHICH HAVE BEEN ON BACKORDER. ONCE THE PART ARRIVES, REPAIRS WILL COMMENCE. *TR

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