NHTSA Complaint #10272796 — 2000 TOYOTA TUNDRA

LATE SPRING OR EARLY SUMMER OF LAST YEAR I HAD BEEN DRIVING MY FAMILY HOME FROM THE GRANDPARENTS. WE FELT A SOUND LOUDER AND PROBLEM WORSE THAN A POT HOLE. IT WAS A NORMAL ROAD PAVED. IT WAS IN WEBSTER, MA. THE TRUCK SEEMED TO BE FINE UNTIL LATE JUNE THE TRUCK STARTED TO LEAK POWER STEERING FLUID. TOOK IT TO THE DEALER (TRI-STATE TOYOTA SCION AND DODGE). I EXPLAINED THE PROBLEM TO THE CUSTOMER SERVICE LADY. SHE TOLD ME ABOUT THE RUST PROBLEM THEY HAD WITH BOTH THE TACOMA'S AND TUNDRA'S AND SAID THE WOULD CHECK MY TRUCK OUT FOR FRAME CORROSION. WITHOUT SHOWING ME THEY SAID THERE WAS NONE. THEN PROCEEDED TO TELL ME THE COST TO FIX THIS PROBLEM AND WAS A RIDICULOUS AMOUNT. IT THEN GOT INSPECTED BY AN AUTOBODY SPECIALIST. PRECISION AUTO REPAIR LOOK AT IT AND SAID THE FRAME IS JUNK JUST LIKE THE TACOMA'S. I ASK JIM AUDETT THE OWNER FOR A PRELIMINARY ESTIMATE SO I COULD SEND TO TOYOTA. THE POWER STEERING RACK HAD BROKEN AWAY FROM THE FRAME AND CHUNK'S OF THE FRAME (METAL ARE FALLING OFF THIS TRUCK). THE INTEGRITY OF THIS VEHICLE HAS BEEN COMPROMISED BY THE CORROSION AND IS NOT A ROAD WORTHY VEHICLE. I SPENT $19,000 FOR THIS TRUCK IN EARLY JANUARY 2007 ABOUT 14 MOTHS BEFORE TOYOTA DID THE RECALL ON THE TACOMA'S. I HAVE BEEN GIVEN THE RUN AROUND BY THE DEALER AND TOYOTA FOR ALMOST A YEAR. I HAVE SUBSEQUENTLY TAKEN AND SENT TO ATTORNEY GENERALS OF BOTH MASSACHUSETTS AND CONNECTICUT TO INFORM THEM OF THIS POTENTIAL ROAD HAZARD TO ALL. IT WOULD BE GREATLY APPRECIATED IF YOUR AGENCY COULD LOOK INTO THIS BECAUSE TOYOTA IS RELUCTANT TO STAND BEHIND THIS POOR QUALITY VEHICLE. THEY HAVE DENIED THERE WAS ANY CORROSION. THE PICTURES PROVE BEYOND A SHADOW OF A DOUBT THIS IS A MANUFACTURERS PROBLEM. YOU CAN VIEW THE PICTURES AT WWW.TUNDRASOLUTIONS.COM AND LOOK UP USER NAME RUSTYTUNDRA007. IF YOU WOULD LIKE ALSO WWW.PICKUPTRUCKS.COM WROTE AN ARTICLE ON THE TRUCK TOO. THIS TRUCK WAS ALSO FEATURED ON WCVB TV IN BOSTON MA. WWW.THEBOSTONCHANNEL.COM HAS POSTED REPORT. *TR