NHTSA Complaint #10260740 — 2002 FORD TAURUS

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10260740
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:FRONT
Date of Incident	March 3, 2009
Date Filed	March 4, 2009
Mileage	24,865 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

LEFT FRONT COIL SPRING BROKE WITH ONLY 24,862 MILES ON ONE-OWNER 2002 FORD TAURUS SES 4-DOOR SEDAN. FORTUNATELY IT DID NOT HAPPEN ON A MAJOR HIGHWAY WHEN CAR WAS BEING DRIVEN OR DURING LOCAL DRIVING. CAR HAD BEEN BACKED INTO RESIDENTIAL BELOW HOUSE GARAGE WITHOUT ANY INDICATION OF PROBLEM. NEXT MORNING CAR WAS STARTED IN GARAGE AND AS SOON AS IT WAS DRIVEN 3-4 FEET IT WAS QUITE APPARENT THAT SOMETHING SERIOUS WAS WRONG DUE TO THE LOUD SCRAPPING SOUND. CAR WAS BROUGHT BACK INTO GARAGE AND AARP TOWING SERVICE WAS CALLED FOR SERVICE. ARRANGEMENTS WERE MADE TO TOW IT TO THE FORD AGENCY FROM WHERE VEHICLE WAS PURCHASED NEW ON 10-11-02. TOTAL COST TO REPAIR DAMAGE IS $617.71. *TR

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