NHTSA Complaint #10259069 — 2002 FORD TAURUS

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10259069
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:FRONT
Date of Incident	February 9, 2009
Date Filed	February 17, 2009
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

TL*THE CONTACT OWNS A 2002 FORD TAURUS. WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT. WHEN HE WAS REPLACING THE TIRE WITH A SPARE, HE NOTICED THAT THE FRONT PASSENGER SIDE SPRING FAILED AND PUNCTURED THE SPARE TIRE. THE FRONT DRIVER'S SIDE SPRING ALSO FAILED. THE VEHICLE WILL BE TOWED TO THE DEALER FOR REPAIR. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V332000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS) AND DID NOT OFFER ASSISTANCE WITH THE REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 28,000.

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