NHTSA Complaint #10258742 — 2002 MERCURY MOUNTAINEER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10258742
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	November 15, 2008
Date Filed	February 16, 2009
Mileage	75,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

EXPERIENCING TRANSMISSION ISSUES AT 75K MILES. TOOK IT TO SHOP WHO REPORTED THESE TRANSMISSIONS ARE NOTORIOUSLY BAD, REPLACING SOME AT 60K MILES AND MOST BY 100K. MINE NEEDS TO BE REPLACED AT A COST OF $2500. PROBLEM IS USE OF ALUMINUM WITHIN METAL AND FAST WEAR. FORD SHOULD BE HELD ACCOUNTABLE FOR MAKING POOR QUALITY PRODUCTS. TRANSMISSIONS SHOULD HAVE A MUCH GREATER LIFE THAN 75K MILES. PROBLEMS NOTICED - SLIPPING OUT OF GEAR WHILE DRIVING, NOT ENGAGING GEAR WHEN SELECTED, NOT SHIFTING INTO HIGHER GEAR (OVERREVVING),, CLUNKING SHIFTS. DANGER ARISES WHEN YOU SELECT GEAR, ACCELERATE AND NOTHING HAPPENS AND SUDDENLY IT POPS INTO GEAR WHICH CAUSES VEHICLE TO LUNGE FORWARD. *TR

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