NHTSA Complaint #10258737 — 2004 TOYOTA HIGHLANDER

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	10258737
Vehicle	2004 TOYOTA HIGHLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	November 10, 2008
Date Filed	February 16, 2009
Mileage	69,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	ME

Consumer Description

THE HEAT WOULD NOT ALWAYS WORK. IT WOULD BLOW COLD AIR. SOMETIMES I COULD MOVE THE KNOB AROUND AND IT WOULD COME BACK ON BUT IT DIDN'T ALWAYS WORK LIKE THAT. I GOOGLED THE PROBLEM AND CAME UP WITH MORE THAN A DOZEN PEOPLE WITH THE SAME PROBLEM. THEY DEALER SAID THE PART WAS OVER $600 TO REPLACE, THEN ON TOP OF THAT, THE DECAL WAS GOING TO COST ANOTHER $30. ONE OF THE GOOGLE SEARCHES HAD A FIX FOR IT. IT INVOLVED REMOVING THE GLOVEBOX AND PULLING THE CIRCUIT BOARD OUT. THEY SAID THERE WOULD PROBABLY BE A WIRE THAT WAS BROKEN OFF AND SURE ENOUGH THERE WAS. MY HUSBAND SOLDERED IT BACK ON, PUT THE BOAR BACK IN, AND IT WORKS LIKE A CHARM NOW. *TR

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