NHTSA Complaint #10258276 — 2002 FORD TAURUS

I PURCHASED A NEW 2002 FORD TAURUS IN NOV. 01'. I HAVE HAD THREE COIL SPRING BREAK. THE FIRST ONE WAS ON 2/16/07. I WAS BACKING OUT OF MY DRIVEWAY AND MY FRONT LEFT TIRE BLEW. HAD TO HAVE IT TOWED TO A GARAGE. THEY HAD TO REPLACE THE BROKEN COIL SPRING AND FRONT LEFT TIRE AND BOTH FRONT BALL JOINTS. ON 5/15/08 DURING MY STATE VEHICLE INSPECTION, THE INSPECTION GARAGE NOTICE THAT ONE OF MY BACK COIL SPRINGS WAS BROKE. I HAD TO HAVE IT REPLACED. ON 1/13/09, ONCE AGAIN I WAS BACKING OUT OF MY DRIVE AND MY FRONT RIGHT TIRE BLEW. ONCE AGAIN I HAD TO HAVE MY CAR TOWED TO THE GARAGE. THE FRONT RIGHT COIL SPRING WAS BROKE. I HAVE TO HAVE IT REPLACED ALONG WITH A NEW TIRE. I CALLED FORD MOTOR CO. CUSTOMER SERVICE AND THEY SAID THERE WAS NO RECALL ON 2002 FORD TAURUS COIL SPRINGS AND COULD DO NOTHING ABOUT IT. I HAVE SINCE LEARNED THERE WAS A RECALL ON FORD TAURUS COIL SPRINGS FOR MODEL YEARS 1999-2001 & AGAIN FOR FORD TAURUS COIL SPRINGS FOR MODEL YEAR 2003. I HAVE RESEARCHED THIS ONLINE AND HAVE LEARNED THERE ARE 100'S IF NOT MORE COMPLAINTS ABOUT 2002 FORD TAURUS COIL SPRING BREAKING. THIS SITUATION IS VERY UPSETTING. I WORRY EVERY DAY WONDERING IF A COIL SPRING IS GOING TO BREAK AND BLOW MY TIRE WHILE I'M DRIVING. I THINK IT IS AN OUTRAGE THAT A COMPANY AS BIG AS FORD CANNOT DO SOMETHING TO CORRECT SUCH A DEFECTIVE PIECE OF EQUIPMENT. *TR