NHTSA Complaint #10258080 — 2002 MERCURY MOUNTAINEER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10258080
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	August 7, 2002
Date Filed	February 9, 2009
Mileage	15,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

ABOUT ONCE A YEAR WE HAVE HAD A PROBLEM WITH OUR TRANSMISSION. AFTER THIS HAPPENING SO MANY TIMES I DECIDED TO CHECK ONLINE FOR ANYONE ELSE WITH THE SAME PROBLEM. CAN NOT BELIEVE HOW MANY HAVE THE SAME PROBLEM BUT STILL NO RECALLS. MY HUSBAND KNEW THE FIRST TIME THEY TRIED TO FIX THE PROBLEM THEY WERE JUST PUTTING A "BAND-AIDE" ON THE PROBLEM AND NOT TRULY FIXING IT. METAL SHAVINGS WERE FOUND THE FIRST TIME AND THE TRANSMISSION SHIFTS ROUGH AND SLIPS. ALSO THE VEHICLE ACCELERATES WITHOUT PUTTING FOOT ON GAS PEDAL. PROBLEM IS EXTREMELY BAD WHEN GOING INTO REVERSE. *TR

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