NHTSA Complaint #10257497 — 2002 FORD EXPLORER STRUCTURE

Complaint Details

ODI Number	10257497
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE
Date of Incident	May 1, 2007
Date Filed	February 4, 2009
Mileage	90 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

I HAVE A 2002 FORD EXPLORER. THE HATCH BELOW THE WINDOW IS CRACKED IN THREE PLACES..... AND LOOKS LIKE IT IS NOT GOING TO LAST MUCH LONGER. I HAVE NOTICED THIS ON MANY OF THE SAME MAKES AND SOME IN THE SAME YEAR AND NEW YEARS. I AM VERY CONCERNED AND THINK THAT THIS ISSUED NEEDS TO BE RESOLVED AND RECALLED ASAP. I WOULD LIKE TO KNOW WHAT OTHER STEPS I MIGHT TAKE TO HELP ME RESOLVE THIS ISSUE. I AM EMBARRASSED OF IT AND THINK THAT FORD NEEDS TO STEP UP TO THE PLATE. *TR

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