NHTSA Complaint #10806733 — 2002 FORD EXPLORER VISIBILITY

Complaint Details

ODI Number	10806733
Vehicle	2002 FORD EXPLORER
Component	VISIBILITY
Date of Incident	November 22, 2015
Date Filed	November 25, 2015
Mileage	91,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IA

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. THE CONTACT STATED THAT WHILE PARKED, THE REAR HATCH WINDOW WAS CLOSED AND IT SHATTERED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000. THE CONSUMER STATED AFTER THE WINDOW WAS REPLACED, SHE RECEIVED A RECALL LETTER FOR THE EXACT ISSUE. UPDATED 03/21/16.*JB

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