NHTSA Complaint #10256707 — 2002 MERCURY MOUNTAINEER POWER TRAIN:AUTOMATIC TRANSMISSION

Complaint Details

ODI Number	10256707
Vehicle	2002 MERCURY MOUNTAINEER
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	January 27, 2009
Date Filed	January 29, 2009
Mileage	117,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

I OWN A 2002 MERCURY MOUNTAINEER 4.6L AWD. AFTER BUYING THIS CAR I HAD HEARD ABOUT HOW BIG OF A LEMON THE TRANSMISSIONS ARE, AND ON JANUARY 27TH I FOUND THIS OUT FOR MYSELF. FIRST MY CAR BEGAN SHIFTING VERY HARSHLY. THEN MY O/D OFF LIGHT BEGAN FLASHING, CHECK ENGINE LIGHT CAME ON, AND CHECK TRANSMISSION LCD CAME ON. I LOST THIRD GEAR ON THE MIDDLE OF THE HIGHWAY AND HAD TO DRIVE 9 MILES HOME GOING ONLY 25 MPH. THEN I FOUND OUT THAT IT IS GOING TO COST $2500+ TO FIX THE PROBLEM. UNFORTUNATELY I'M A SINGLE MOTHER AND FULL-TIME STUDENT, SO MY CAR IS JUST GOING TO SIT FOR A FEW MONTHS UNTIL I CAN AFFORD TO FIX IT. FORD SHOULD BE HELD ACCOUNTABLE FOR THIS PROBLEM. I HAVE HEARD FAR TOO MANY COMPLAINTS AND NO ONE HAS DONE ANYTHING ABOUT IT . *TR

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#10413804 — July 20, 2011 — TL* THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THE VEHICLE HAD A VERY HARD SHIFT FOR A FEW MONTH...

#10368317 — November 30, 2010 — TL*THE CONTACT OWNS A 2002 MERCURY MOUNTAINEER. THE CONTACT STATED THAT THE GEARS FAILED AND WOULD NOT SHIFT FROM THE...

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