NHTSA Complaint #10251417 — 2002 FORD TAURUS

SUSPENSION:FRONT issue reported to NHTSA

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Complaint Details

ODI Number	10251417
Vehicle	2002 FORD TAURUS
Component	SUSPENSION:FRONT
Date of Incident	December 9, 2008
Date Filed	December 10, 2008
Mileage	102,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IN

Consumer Description

DRIVING ABOUT 45 MPH WHEN I HEARD A LOUD POP AND MY VEHICLE SWERVED TO THE SIDE OF THE ROAD. THE CAR WOULD NOT MOVE AND I HAD TO HAVE IT TOWED TO THE REPAIR SHOP. THEY OBSERVED THAT THE FRONT DRIVER SIDE SPRING HAD BROKE AND CUT MY DRIVER SIDE TIRE IN HALF AND ALSO DAMAGING FRONT STRUTS AND ADDITIONAL SUSPENSION PARTS. HE THOUGHT FORD WOULD PAY FOR REPAIRS SINCE HE HAS HAD THIS HAPPEN BEFORE AND IT WAS COVERED. FORD INFORMED HIM 2002 VEHICLES WERE NOT COVERED AND THEY WOULD PAY NOTHING. THIS IS A VERY DANGEROUS DEFECT AND COULD HAVE CAUSED A SERIOUS ACCIDENT HAD THERE BEEN A CAR IN THE LANE NEXT TO ME WHEN IT HAPPENED. FORD NEEDS TO TAKE RESPONSIBILITY FOR THIS DEFECT SINCE A INTERNET SEARCH OF THIS PROBLEM HAS REVEALED HUNDREDS OF IDENTICAL INCIDENTS. IT IS ONLY A MATTER OF TIME BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED DUE TO THIS DEFECT!!! IN THE MEANTIME I AM OUT OVER $1000.00 FOR REPAIRS AND AM SCARED TO DRIVE THIS VEHICLE ON THE HIGHWAY FOR FEAR THAT I WON'T BE SO LUCKY NEXT TIME!!!!! *TR

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