NHTSA Complaint #10251213 — 2004 FORD EXPLORER STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10251213
Vehicle	2004 FORD EXPLORER
Component	STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS
Date of Incident	November 6, 2008
Date Filed	December 9, 2008
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	VA

Consumer Description

TL*THE CONTACT OWNS A 2004 FORD EXPLORER. THE CONTACT STATED THAT THE GLASS ON THE HINGE OF THE REAR WINDSHIELD WOULD GLIDE UP AND DOWN, AS IF IT WERE NOT SECURED OR MOLDED PROPERLY. THE MANUFACTURER STATED THAT THE ENTIRE HATCH NEEDED TO BE REPLACED IN ORDER TO CORRECT THE FAILURE AT AN ESTIMATED COST OF $1,200. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 40,000. UPDATED 12/30/08 *CN UPDATED 12/30/08. *JB

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