NHTSA Complaint #10249404 — 2002 TOYOTA HIGHLANDER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10249404
Vehicle	2002 TOYOTA HIGHLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	November 13, 2008
Date Filed	November 20, 2008
Mileage	97,000 miles
Crash	No
Fire	Yes
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

TL*THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. WHEN THE CONTACT OPENED THE DOOR TO HER VEHICLE, SHE DISCOVERED THE PASSENGER COMPARTMENT FILLED WITH SMOKE. THE PASSENGER SEAT WAS BURNED. THERE WERE NO OCCUPANTS IN THE VEHICLE AT THE TIME OF THE FAILURE. THE POLICE AND FIRE DEPARTMENTS ARRIVED AT THE SCENE AND EXTINGUISHED THE FIRE. THE INVESTIGATOR INFORMED HER THAT THERE WAS AN ELECTRICAL FIRE UNDERNEATH THE PASSENGER SEAT. THE CONTACT STATED THAT THE SEAT WAS A MANUAL SEAT, NOT ELECTRIC. THE VEHICLE WAS DESTROYED. A POLICE AND FIRE REPORT WAS FILED. THE FAILURE MILEAGE WAS 97,000. UPDATED 1/6/09 *CN UPDATED 01/14/09. *JB

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