2002 TOYOTA HIGHLANDER — Problems, Recalls & Safety Data

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N/A

Safety Rating

335

Owner Complaints

27 Crashes 8 Fires 4 Deaths

2

Recalls

ACTIVE RECALL

9

Service Bulletins

0

Investigations

Overview of the 2002 TOYOTA HIGHLANDER

The 2002 TOYOTA HIGHLANDER has received a total of 335 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 2 recall campaigns affecting this vehicle, covering issues with LATCHES/LOCKS/LINKAGES:DOORS:LATCH, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING. 9 technical service bulletins have been issued by Toyota Motor Corporation for this model year. The most commonly reported problems involve the Visibility (108 complaints), Vehicle Speed Control (29 complaints), and Structure (23 complaints).

Recalls for the 2002 TOYOTA HIGHLANDER

NHTSA has recorded 2 recalls for the 2002 TOYOTA HIGHLANDER, potentially affecting up to 521,165 vehicles.

Recall 04V181000 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH

| 366,572 vehicles affected

Defect: CERTAIN SPORT UTILITY VEHICLES HAVE A CHILD PROTECTION LOCK (CPL) SYSTEM ON BOTH OF THE REAR SIDE DOORS. WHEN AN OPERATOR OF THE VEHICLE CLOSES THE DOOR VERY HARD WITH THE CPL LEVER SET TO THE LOCK POSITION, THERE IS A POSSIBILITY THAT THE LEVER MAY CONTACT THE BODY PANEL, CAUSING THE CPL LEVER TO MOVE INTO THE UNLOCK POSITION.

Consequence: THIS CONDITION COULD ALLOW THE DOOR TO BE OPENED WITH THE INSIDE WHILE THE OPERATOR BELIEVES THAT THE CPL WAS ACTIVATED. IF THE DOOR WERE OPENED FROM THE INSIDE WHILE THE VEHICLE WAS IN MOTION, AN OCCUPANT COULD FALL OUT AND BE INJURED.

Remedy: DEALERS WILL SHORTEN THE CPL LEVER. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT TOYOTA AT 1-800-331-4331.

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Recall 02V208000 — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING

| 154,593 vehicles affected

Defect: ON SPORT UTILITY VEHICLES, THERE IS A BREATHER HOSE THAT ATTACHES TO THE NOZZLE OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE, WHICH IS LOCATED ON THE TOPSIDE OF THE FUEL TANK. THE BREATHER HOSE IS ATTACHED WITH A CLAMP, WHOSE "TABS" FACE IN THE UPWARD DIRECTION. WHEN THE VEHICLE WAS CRASHED UNDER THE NEW CAR ASSESSMENT PROGRAM (NCAP) TEST...

Consequence: IN THE WORST CASE, NOZZLE BREAKAGE COULD RESULT IN FUEL LEAKAGE IF THE VEHICLE ROLLS-OVER AFTER A HIGH SPEED FRONTAL CRASH.

Remedy: DEALERS WILL ROTATE THE SPECIFIED CLAMP. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT...

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Owner Complaints for the 2002 TOYOTA HIGHLANDER

335 complaints have been filed with NHTSA for the 2002 TOYOTA HIGHLANDER. Below is a breakdown by vehicle component.

Visibility
Complaints: 108
Vehicle Speed Control
Complaints: 29 11 Crashes 2 Fires 7 Injuries 4 Deaths
Structure
Complaints: 23
Visibilitywiper
Complaints: 16
Unknown Or Other
Complaints: 14 2 Crashes
Engine And Engine Coolingengine
Complaints: 11 1 Fire
Electrical System
Complaints: 10 1 Crash 3 Fires 1 Injury
Engine And Engine Cooling
Complaints: 10 1 Crash 1 Injury
Air Bags
Complaints: 9 4 Crashes 7 Injuries
Exterior Lighting
Complaints: 9
Engine
Complaints: 7
Power Train
Complaints: 7
Power Trainautomatic Transmission
Complaints: 6
Equipment
Complaints: 5 1 Crash 1 Injury
Tires
Complaints: 5
Equipmentapplianceair Conditioner
Complaints: 4
Service Brakes
Complaints: 4
Air Bagsfrontal
Complaints: 3 3 Crashes 4 Injuries
Engine And Engine Coolingexhaust System
Complaints: 3
Service Brakes Electric
Complaints: 3
Suspension
Complaints: 3
Visibilitydefrosterdefoggerhvac System
Complaints: 3
Visibilitydefrosterdefoggerhvac Systemwindshieldelectrical Heating Element
Complaints: 3
Visibilitywindshield
Complaints: 3
Electronic Stability Control Esc
Complaints: 2 1 Fire
Exterior Lightingheadlights
Complaints: 2
Service Brakes Hydraulic
Complaints: 2 1 Crash
Service Brakes Hydraulicantilocktraction Controlelectronic Limited Slip
Complaints: 2 1 Crash
Visibilityglass Siderear
Complaints: 2
Visibilitypower Window Devices And Controls
Complaints: 2
Air Bagsfrontalsensorcontrol Module
Complaints: 1
Electrical System Instrument Clusterpanel
Complaints: 1
Electrical Systemwiring
Complaints: 1
Electrical Systemwiringinteriorunder Dash
Complaints: 1 1 Fire
Equipment Adaptivemobility
Complaints: 1 1 Injury
Equipmentmechanicalaccessory Scissorscrewbottle Jacklift
Complaints: 1 1 Injury
Exterior Lightingbrake Lights
Complaints: 1
Fuel System Gasoline
Complaints: 1
Fuelpropulsion System
Complaints: 1
Latcheslockslinkagesdoorslatch
Complaints: 1
Power Trainaxle Assembly
Complaints: 1
Power Traindriveline
Complaints: 1
Seat Belts
Complaints: 1
Seat Beltsfrontbuckle Assembly
Complaints: 1
Seat Beltsrearother
Complaints: 1
Seats
Complaints: 1 1 Crash
Service Brakes Airantilock
Complaints: 1 1 Crash 3 Injuries
Steering
Complaints: 1
Structurebody
Complaints: 1
Vehicle Speed Controlaccelerator Pedal
Complaints: 1
Vehicle Speed Controlcruise Control
Complaints: 1
Visibilityrearview Mirrorsdevicesinterior
Complaints: 1
Visibilitysunmoon Roof Assembly
Complaints: 1
Visibilitywindshield Wiperwashermotor
Complaints: 1
Wheels
Complaints: 1

Most Recent Complaints

#11311792 | AIR BAGS | | 242,523 miles
MY AIR BAG LITE KEEPS POPING ON
#11210679 | ELECTRICAL SYSTEM | | N/A miles Fire
I SAW SOMEONE STEAL MY CAR AND TOLD THEM THEY HACKED. WINDSHIELD WIPERS WOULD SLOW UP AND DOWN. BURNING OF THE ELECTRICS WHEN TRY TO CHARGE. CAR STOPPING IN THE MIDDLE OF THE ROAD. CAR GOING ON AND OFF. THE MIDDLE OF THE ROAD, TURNING BACK ON. SPEED CONTROL MESSING UP. SECURITY WARNING GOING UP AND DOWN.. BATTERY WOULD SHUT ON AND OFF. CAR LOCKS GOING ON AND OFF. COULD BARELY STEER THE CAR. *TR
#11210679 | ELECTRONIC STABILITY CONTROL (ESC) | | N/A miles Fire
I SAW SOMEONE STEAL MY CAR AND TOLD THEM THEY HACKED. WINDSHIELD WIPERS WOULD SLOW UP AND DOWN. BURNING OF THE ELECTRICS WHEN TRY TO CHARGE. CAR STOPPING IN THE MIDDLE OF THE ROAD. CAR GOING ON AND OFF. THE MIDDLE OF THE ROAD, TURNING BACK ON. SPEED CONTROL MESSING UP. SECURITY WARNING GOING UP AND DOWN.. BATTERY WOULD SHUT ON AND OFF. CAR LOCKS GOING ON AND OFF. COULD BARELY STEER THE CAR. *TR
#11210679 | VEHICLE SPEED CONTROL | | N/A miles Fire
I SAW SOMEONE STEAL MY CAR AND TOLD THEM THEY HACKED. WINDSHIELD WIPERS WOULD SLOW UP AND DOWN. BURNING OF THE ELECTRICS WHEN TRY TO CHARGE. CAR STOPPING IN THE MIDDLE OF THE ROAD. CAR GOING ON AND OFF. THE MIDDLE OF THE ROAD, TURNING BACK ON. SPEED CONTROL MESSING UP. SECURITY WARNING GOING UP AND DOWN.. BATTERY WOULD SHUT ON AND OFF. CAR LOCKS GOING ON AND OFF. COULD BARELY STEER THE CAR. *TR
#11105039 | VEHICLE SPEED CONTROL | | N/A miles
ACCELERATOR STICIKING. VEHICLE ACCELERATES AT 4000 TO 5000 RPMS HAD VEHICE TOWED TO TOYOTA OF BEDFORD 440-809-8399

View all Visibility complaints →

Safety Rating for the 2002 TOYOTA HIGHLANDER

NHTSA has not yet tested the 2002 TOYOTA HIGHLANDER in its New Car Assessment Program.

Technical Service Bulletins for the 2002 TOYOTA HIGHLANDER

Toyota Motor Corporation has issued 9 technical service bulletins (TSBs) for the 2002 TOYOTA HIGHLANDER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

01605 — STRUCTURE:BODY:DOOR

FRONT DOOR OPENING WEATHERSTRIP BECOMES LOOSE OR COMES OFF EASILY. *TT

01305 — ENGINE AND ENGINE COOLING:ENGINE

FUEL INJECTOR TICKING NOISE. UPDATE. *TT ORIGINAL. *TT

BO01603 — STRUCTURE:BODY

FRONT DOOR OPENING WEATHERSTRIP. *TT

00103 — POWER TRAIN:AXLE ASSEMBLY

RIGHT REAR AXLE SQUEAK NOISE. *TT *JB

00502 — STRUCTURE:BODY:HOOD

NEW ACCESSORY HOOD PROTECTOR SERVICE REPLACEMENT PART NOW AVAILABLE. *TT

TC02013 — FUEL SYSTEM, GASOLINE

SPECIAL SERVICE CAMPAIGN TO CORRECT THE POSITION OF THE ON-BOARD REFUELING VAPOR RECOVERY (ORVR) VALVE BREATHER HOSE CLAMP. *TT

TMSNTC02146 — FUEL SYSTEM, GASOLINE

SUBJECT REGARDING ORVR VALVE BREATHER HOSE CLAMP. *TT

NV00802 — SEATS

TECHNICAL INFORMATION ON DIAGNOSING FRONT SEAT BACK NOISE. *TT

AX00202 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS

SUBJECT REGARDING ACCESSORY TRAILER WIRE HARNESS. *SLC

NHTSA Investigations for the 2002 TOYOTA HIGHLANDER

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TOYOTA HIGHLANDER

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Other TOYOTA Models

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