NHTSA Complaint #10466033 — 2002 TOYOTA HIGHLANDER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10466033
Vehicle	2002 TOYOTA HIGHLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	July 5, 2012
Date Filed	July 17, 2012
Mileage	39,050 miles
Crash	No
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	No
State	WI

Consumer Description

TL* THE CONTACT OWNS A 2002 TOYOTA HIGHLANDER. THE CONTACT STATED THAT THE SECURITY SYSTEM FAILED AND CAUSED ALL OF THE DOORS TO LOCK. THE DOORS COULD NOT BE OPENED MANUALLY, CAUSING THE CONTACT TO BE TRAPPED IN THE VEHICLE DURING EXTREME HEAT. THE POLICE DEPARTMENT BROKE THE REAR WINDOW TO RELEASE THE CONTACT. THE CONTACT FELT CONSTANT WEAKNESS IN THE HEAD DUE TO THE EXTREME HEAT EXPOSURE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC TEST PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,050 AND THE CURRENT MILEAGE WAS 39,106.

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