NHTSA Complaint #10248917 — 2002 TOYOTA HIGHLANDER ELECTRICAL SYSTEM

Complaint Details

ODI Number	10248917
Vehicle	2002 TOYOTA HIGHLANDER
Component	ELECTRICAL SYSTEM
Date of Incident	November 15, 2008
Date Filed	November 16, 2008
Mileage	89,374 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

THE INTERIOR HEATING/AC SYSTEM AND FAN REPEATEDLY FAILS TO OPERATE PROPERLY. IN THE SPRING SUMMER WHEN THE AC WOULD FAIL TO BLOW COLD AND BLOW HEAT THAT WASN'T SO BAD. I GOT THE CONTROL KNOB FIXED AND ALL SEEMED TO WORK FINE. HOWEVER THE KNOB HAS FAILED AGAIN AND WHEN I NEEDED THE HEAT/DEFROST FAN TO WORK AT NIGHT THE FROST GOT WORSE BECAUSE THE KNOB FAILED AND THE HEATER/FAN WOULD ONLY BLOW COLD AIR. DEPENDING ON THE SEASON AND THE POSITION OF THE KNOB WHEN IT FAILS THIS SHOULD BE CONSTRUED AS A SAFETY ISSUE WHEN IT AFFECTS THE VISUAL CLARITY OF THE WINDSHIELD . *TR

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