NHTSA Complaint #10247591 — 2004 CADILLAC SRX EXTERIOR LIGHTING

Complaint Details

ODI Number	10247591
Vehicle	2004 CADILLAC SRX
Component	EXTERIOR LIGHTING
Date of Incident	November 3, 2008
Date Filed	November 3, 2008
Mileage	43,532 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MI

Consumer Description

FRONT TURN SIGNALS DO NOT WORK. VEHICLE HAS BEEN TO THE DEALER NO LESS THAN 6 TIMES THROUGHOUT IT'S LIFE. I HAVE PERSONALLY CHANGED 2 TURN SIGNAL BULBS. I AM AN ENGINEER... AND THE BULBS ARE FULLY FUNCTIONAL AFTER REPLACEMENT. THE BULBS "SOCKET" IS PLASTIC WITH A WIRE. IT APPEARS THE WIRE MELTS THE PLASTIC AND THE TURN SIGNAL STOPS WORKING PREMATURELY. THIS MIGHT BE FIXED WITH BULB THAT IS OF ALL GLASS CONSTRUCTION (WHICH GM DOES NOT USE AND NOT AVAILABLE AT THE LOCAL PARTS STORE). OR POSSIBLY THE TURN SIGNAL CIRCUIT IS USING TOO MUCH CURRENT FOR THIS APPLICATION. EITHER WAY THIS IS A CERTAIN DESIGN DEFECT... NOTED ON CADILLAC FORUMS. I JUST REPLACED ANOTHER BULB AND THE NEXT DAY IT IS NOT WORKING AGAIN. THE PROBLEM I FIND, IS THERE IS NO WAY TO FIX THIS PROBLEM. THERE ARE NO "FAULTY" PARTS TO REPLACE. IT MUST BE A DESIGN DEFECT. AND OWNERS OF THESE VEHICLES ARE A LIABILITY ON THE ROAD. *TR

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