2004 CADILLAC SRX — Problems, Recalls & Safety Data
N/A
Safety Rating
324
Owner Complaints
7
Recalls
108
Service Bulletins
1
Investigation
Overview of the 2004 CADILLAC SRX
The 2004 CADILLAC SRX has received a total of 324 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 7 recall campaigns affecting this vehicle, covering issues with ELECTRICAL SYSTEM:IGNITION, POWER TRAIN:AUTOMATIC TRANSMISSION, AIR BAGS. 108 technical service bulletins have been issued by General Motors, LLC for this model year. The most commonly reported problems involve the Electronic Stability Control Esc (43 complaints), Electrical System (33 complaints), and Power Train (26 complaints).
Recalls for the 2004 CADILLAC SRX
NHTSA has recorded 7 recalls for the 2004 CADILLAC SRX, potentially affecting up to 738,627 vehicles.
Recall 14V394000 — ELECTRICAL SYSTEM:IGNITION
| 554,328 vehicles affected
Defect: This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model...
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners...
View full details →Recall 08V527000 — POWER TRAIN:AUTOMATIC TRANSMISSION
| 17,301 vehicles affected
Defect: GM IS RECALLING 17,301 MY 2004 CADILLAC SRX VEHICLES EQUIPPED WITH AN AUTOMATIC TRANSMISSION. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH THE TRANSMISSION SHIFT LEVER CAN BE MOVED FROM THE "PARK" POSITION WITH THE IGNITION "ON" AND WITHOUT THE OPERATOR DEPRESSING THE BRAKE PEDAL OR, IN SOME CASES, THE SHIFTER CAN BE MOVED FROM THE "PARK" POSITION WITH...
Consequence: IF THE VEHICLE IS PARKED OR PARKED ON A SLOPE, THIS CONDITION COULD ALLOW THE VEHICLE TO ROLL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE PAWL STOPPER AND A BUSHING WITHIN THE SHIFTER ASSEMBLY FREE OF CHARGE. THE RECALL BEGAN ON DECEMBER 3, 2008. OWNERS MAY CONTACT CADILLAC AT 1-800-982-2339 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
View full details →Recall 05V024000 — AIR BAGS
| 87,000 vehicles affected
Defect: ON CERTAIN PASSENGER VEHICLES, AN INTERACTION BETWEEN THE SENSING AND DIAGNOSTIC MODULE AND VEHICLE'S ELECTRICAL SYSTEM MAY CAUSE THE DRIVER'S FRONTAL AIR BAG AND/OR ROOF-MOUNTED SIDE IMPACT AIR BAG TO DEPLOY WHEN THE IGNITION KEY IS TURNED TO THE "ON" POSITION.
Consequence: A PERSON POSITIONED FOR DRIVING MAY RECEIVE MINOR INJURIES, SUCH AS ABRASIONS, FROM CONTACT WITH A DEPLOYING AIR BAG.
Remedy: DEALERS WILL REPLACE THE SENSING AND DIAGNOSTIC MODULE FREE OF CHARGE. THE RECALL BEGAN ON MAY 20, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
View full details →Recall 05V046000 — VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
| 19,924 vehicles affected
Defect: CERTAIN PASSENGER VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 124, 'ACCELERATOR CONTROL SYSTEMS.' IF ONE OF THE TWO ACCELERATOR PEDAL RETURN SPRINGS FAILS AND THE TEMPERATURE IS -22 DEGREES F TO -40 DEGREES F, THE ENGINE MAY NOT RETURN TO IDLE WITHIN THREE SECONDS, AS REQUIRED.
Consequence: IF THIS WERE TO OCCUR, GREATER BRAKE PEDAL FORCE AND A LONGER DISTANCE MAY BE REQUIRED TO STOP THE VEHICLE.
Remedy: DEALERS WILL REPLACE THE ACCELERATOR PEDAL ASSEMBLY. THIS RECALL BEGAN ON MARCH 8, 2005. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR PONTIAC AT 1-800-620-7668.
View full details →Recall 04V273000 — STEERING:LINKAGES
| 41,928 vehicles affected
Defect: ON CERTAIN PASSENGER VEHICLES INVOLVED IN THIS CAMPAIGN, THE LOWER CONTROL ARM BALL STUD NUT/WASHER ASSEMBLIES WITH WASHERS WERE MADE OF THE WRONG MATERIAL. THE WASHERS MAY FRACTURE AND BECOME LOOSE OR FALL AWAY FROM THE VEHICLE, REDUCING CLAMP LOAD. SEPARATION OF THE CONTROL ARM BALL STUD AND STEERING KNUCKLE, DUE TO DISENGAGEMENT OF THE TAPERED ATTACHMENT AND RETAINING NUT,...
Consequence: IF THE CONTROL ARM SEPARATES FROM THE KNUCKLE, THE AFFECTED CORNER OF THE VEHICLE WILL DROP AND THE CONTROL ARM WOULD BE FORCED DOWNWARD, CONTACTING THE WHEEL. THE AFFECTED WHEEL COULD TILT OUTWARD AND CREATE A DRAGGING ACTION THAT WOULD TEND TO SLOW THE VEHICLE AND CREATE A TENDENCY FOR THE VEHICLE TO TURN IN THE DIRECTION OF THE AFFECTED WHEEL. IN EXTREME SITUATIONS, THE AFFECTED WHEEL ASSEMBLY COULD SEPARATE FROM THE VEHICLE. SEPARATION OF THE WHEEL ASSEMBLY WOULD ALSO SEVER THAT WHEEL;S HYDRAULIC BRAKE HOSE AND RESULT IN DIMINISHED BRAKING PERFORMANCE OF THE VEHICLE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL INSPECT THE BALL STUD JOINTS AND MEASURE THE TORQUE OF THE NUT FOR ALL FRONT LOWER CONTROL ARMS IN ALL MODELS AFFECTED AS WELL AS THE REAR LOWER CONTROL ARMS ON THE XLR AND CORVETTE. IF THE TORQUE...
View full details →Recall 04V151000 — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
| 11,375 vehicles affected
Defect: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH ALL WHEEL DRIVE, THE ANTILOCK BRAKE SYSTEM (ABS) MAY IMPROPERLY TEMPORARILY ISOLATE THE DRIVER FROM THE FOUNDATION BRAKE SYSTEM FOR A MAXIMUM OF 1.25 SECONDS.
Consequence: THIS CAN CAUSE IN AN INCREASE IN BRAKING DISTANCE, WHICH COULD RESULT IN A CRASH.
Remedy: DEALERS WILL REPROGRAM THE ABS TRACTION CONTROL SYSTEM CONTROLLER. OWNER NOTIFICATION BEGAN ON MAY 10, 2004. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339.
View full details →Recall 03V346000 — SEATS
| 6,771 vehicles affected
Defect: CERTAIN PASSENGER AND SPORT UTILITY VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 207, "SEATING SYSTEMS." ONE OR BOTH FRONT ANCHOR TABS FOR THE FRONT BUCKET SEATS ARE NOT ENGAGED IN THE FLOOR PAN REINFORCEMENT SLOTS. A SEAT WITH ONLY ONE TAB ENGAGED OR NEITHER ENGAGED WOULD NOT MEET THE STATIC REARWARD LOADING TEST...
Consequence: IN SOME CRASH CONDITIONS, THE SEAT COULD PIVOT REARWARD AND ITS OCCUPANT OR A REAR SEAT OCCUPANT COULD BE INJURED MORE SEVERELY.
Remedy: DEALERS WILL ENSURE THAT BOTH FRONT ANCHOR TABS ARE FULLY SEATED IN THE FLOOR PAN REINFORCEMENT SLOTS. OWNER NOTIFICATION BEGAN SEPTEMBER 19, 2003. OWNERS SHOULD CONTACT GM AT 1-800-458-8006.
View full details →Owner Complaints for the 2004 CADILLAC SRX
324 complaints have been filed with NHTSA for the 2004 CADILLAC SRX. Below is a breakdown by vehicle component.
Most Recent Complaints
The contact owns a 2004 Cadillac SRX. The contact stated that while driving approximately 65 MPH, the vehicle stalled, and the power steering and power brakes were inoperative. No warning lights were illuminated. The failure had occurred on several occasions. The contact researched and became aware of an unknown recall related to the failure; however, the VIN was not under recall. The vehicle was taken back to the residence, and a dealer was contacted. The contact was informed that the electronic stability control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
The contact owns a 2004 Cadillac SRX. The contact stated that while driving approximately 65 MPH, the vehicle stalled, and the power steering and power brakes were inoperative. No warning lights were illuminated. The failure had occurred on several occasions. The contact researched and became aware of an unknown recall related to the failure; however, the VIN was not under recall. The vehicle was taken back to the residence, and a dealer was contacted. The contact was informed that the electronic stability control module needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.
Sun roof exploded in my driveway.
2004 Cadillac SRX had emissions recall work completed in 2008. Since that time GM and Cadillac have had numerous recalls in subsequent model years with the same issue. Emissions problems have reoccurred. The problem is actually not being fixed if it keeps reoccurring. This affects the air we breathe. Vehicle has been inspected.
The contact owns a 2004 Cadillac SRX. The contact stated that while operating the vehicle the check engine warning light would remain illuminated. The vehicle was taken to an independent mechanic who diagnosed that the fuel system was faulty, a yaw sensor was faulty, and a battery sensor was faulty. The vehicle was not yet repaired. The manufacturer and local dealer were not notified of the failure. The failure mileage was 156,000.
Safety Rating for the 2004 CADILLAC SRX
NHTSA has not yet tested the 2004 CADILLAC SRX in its New Car Assessment Program.
Technical Service Bulletins for the 2004 CADILLAC SRX
General Motors, LLC has issued 108 technical service bulletins (TSBs) for the 2004 CADILLAC SRX. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
PI01518A — ENGINE
SUMMARY TO BE PROVIDED ON A FUTURE DATE.
07027 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
CADILLAC SERVICE CAMPAIGN: SEE DOCUMENT SEARCH BUTTON FOR OWNER LETTER. CATALYTIC CONVERTER - INSPECT/REPLACE. CSC WAS RECEIVED. *NJ
4552 — EXTERIOR LIGHTING:TURN SIGNAL
TURN SIGNAL BULB AND SOCKET - REPLACEMENT PARTS. *KB UPDATED 1/29/08. *NJ
0702350008 — EXTERIOR LIGHTING:TURN SIGNAL
DIRECTIONAL LIGHTS/TURN SIGNALS INOPERATIVE, INTERMITTENT (CLEAN TURN SIGNAL SWITCH CONTACT SURFACE) (EXPORTS ONLY). *NJ
SB-07-02-35-008 — EXTERIOR LIGHTING:TURN SIGNAL
CADILLAC: DIRECTIONAL LIGHTS/TURN SIGNALS INOPERATIVE, INTERMITTENT (CLEAN TURN SIGNAL SWITCH CONTACT SURFACE). THIS CONDITION MAY OCCUR FOR EITHER DIRECTION, BUT APPEARS TO BE MORE PREVALENT ON THE LEFT SIDE. *PE
SB-07-02-35-008 — EXTERIOR LIGHTING:TURN SIGNAL:SWITCH
CADILLAC: DIRECTIONAL LIGHTS/TURN SIGNALS INOPERATIVE, INTERMITTENT (CLEAN TURN SIGNAL SWITCH CONTACT SURFACE). THIS CONDITION MAY OCCUR FOR EITHER DIRECTION, BUT APPEARS TO BE MORE PREVALENT ON THE LEFT SIDE. *PE
040940002 — SEAT BELTS
SEAT BELT STOP BUTTON KITS AVAILABLE. *MJ
050604032 — ENGINE AND ENGINE COOLING:ENGINE
REDUCED ENGINE POWER, SERVICE ENGINE SOON (SES) LIGHT WITH ONE OR MORE OF THE FOLLOWING DTCS P0121, P0221, P2119, P2122, P2138, P2176. *TT UPDATED 08-20-07. *KB
06503 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
OBD SYSTEM DIAGNOSTICS DISABLED BY CANISTER PURGE SOLENOID CURCUIT MALFUNCTION - REPROGRAM ECM. *TT
040842005 — STRUCTURE
HIGH MOUNT STOP LAMP BEZEL LIFTING / LOOSE, INTERFERING WITH ROOF REAR EDGE WHEN LIFT GATE IS OPENED AND/OR HIGH MOUNT STOP LAMP REPLACEMENT INFORMATION. *TT
Showing 10 of 108 technical service bulletins.
NHTSA Investigations for the 2004 CADILLAC SRX
NHTSA has opened 1 investigation into potential safety defects in the 2004 CADILLAC SRX.
Other Model Years of the CADILLAC SRX
- 2004 CADILLAC SRX (current)
- 2005 CADILLAC SRX — 162 complaints
- 2006 CADILLAC SRX — 96 complaints
- 2007 CADILLAC SRX — 69 complaints
- 2008 CADILLAC SRX — 71 complaints
- 2009 CADILLAC SRX — 31 complaints
Other CADILLAC Models
- CADILLAC DEVILLE — 3,659 total complaints
- CADILLAC CTS — 3,088 total complaints
- CADILLAC ESCALADE — 2,120 total complaints
- CADILLAC SEVILLE — 1,049 total complaints
- CADILLAC CATERA — 826 total complaints
- CADILLAC DTS — 725 total complaints
- CADILLAC ESCALADE ESV — 633 total complaints
- CADILLAC STS — 609 total complaints