NHTSA Complaint #10678398 — 2004 CADILLAC SRX

WHILE DRIVING DOWN THE HIGHWAY AND EXITING ON AN INGRESS ON THE EXIT RAMP I INITIALLY NOTICED A RATCHETING SOUND FROM THE REAR OF MY VEHICLE. (I THOUGHT I'D RAN OVER SOMETHING SO I GOT OUT AND CHECKED). AFTER ABOUT ANOTHER DAY I HEARD THE SOUND AGAIN, WHILE AT THE SAME TIME NOTICING MY CAR NOT MOVING FORWARD GIVEN THE APPLIED POWER THAT I WAS PROVIDING. CRAWLED UNDER MY VEHICLE AGAIN WHEN I ARRIVED AT HOME ONLY TO FIND NOTHING. AFTER A FEW WEEKS, AND WHILE LEAVING FROM A DEAD STOP UNDER LOAD, OR WHILE TRYING TO ACCELERATE INTO TRAFFIC THE CAR WAS NOT PULLING PROPERLY CAUSING ME TO NEARLY BECOME REAR ENDED ON SEVERAL (FOUR) OCCASIONS THAT WEEK. THE VEHICLE WAS TAKEN TO A MECHANIC WHO TOLD ME THAT IT WAS THE TRANSFER CASE, AND REPAIRED FOR $2000.00. THE SAME THING IS NOW HAPPENING ONCE AGAIN STARTING IN OCT OF 2014 AND AFTER DOING MY RESEARCH ON CADILLAC FORUMS, GM FORUMS, CADILLAC OWNERS.COM, CAR ID, CARS.COM, JUST ANSWER.CAR, AUTOFRENZY.NET, CARCOMPLAINTS.COM, NHTSA (POWERTRAIN/DRIVETRAIN PROBLEMS), AS WELL AS THIS FORUM SAFERCAR.GOV, I HAVE FOUND WELL OVER 647 COMPLAINTS FOR FAILURE OF THE TRANSFER CASE IN THE STATE OF GEORGIA ALONE. THERE WERE NEARLY 73,000 FIRST GEN SRX SOLD WITH AWD, AND FROM ALL OF THE OWNERS THAT I HAVE GATHERED AND FROM ALL THAT I HAVE SPOKEN WITH THEY HAVE ALL HAD SOME PROBLEM. THIS IS NOT A PROBLEM THAT IS SOLELY WITH THE SRX, ITS ALSO WITH THE CTS, AS WELL AS THE STS. THESE $47,000 TO $58,000.00 PLUS DOLLAR VEHICLES ARE A ROAD HAZARD NOT ONLY THEIR DRIVERS, BUT TO ALL THAT SHARE THE ROAD. THE SRX CASES NEED TO BE RECALLED AND (PERMANENTLY) REPAIRED OR REPLACED. I ASK ALL OWNERS THAT SPENT THEIR HARD EARNED MONIES ON THESE FLAWED VEHICLES, ONCE AGAIN FROM GM, TO CALL, WRITE, AND E-MAIL OR DO THEM ALL FORUMS, YOUR GOVERNMENT OFFICIALS, THE NHTSA AND HAVE ALL OF YOUR ATTORNEY'S ON STANDBY. *TR