NHTSA Complaint #11120648 — 2004 CADILLAC SRX SERVICE BRAKES

Complaint Details

ODI Number	11120648
Vehicle	2004 CADILLAC SRX
Component	SERVICE BRAKES
Date of Incident	July 9, 2018
Date Filed	August 17, 2018
Mileage	123,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NV

Consumer Description

TL* THE CONTACT OWNS A 2004 CADILLAC SRX. THE CONTACT STATED THAT THE TRANSMISSION ENGAGED THE TRACTION CONTROL INDEPENDENTLY AND THE VEHICLE WOULD BRAKE AND DRIVE AT THE SAME TIME. AN ABNORMAL SCREECHING SOUND WAS HEARD WHEN THE FAILURES OCCURRED. THERE WERE NO WARNING INDICATORS ILLUMINATED; HOWEVER, THE MESSAGE "STABILITY SYSTEM ENGAGED" APPEARED. THE VEHICLE WAS NOT TOWED. THE VEHICLE WAS TAKEN TO ED BOZARTH CHEVROLET (5501 DREXEL ROAD, LAS VEGAS, NV 89130, (702) 948-8011), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 123,000.

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