NHTSA Complaint #11327628 — 2004 CADILLAC SRX EXTERIOR LIGHTING

Complaint Details

ODI Number	11327628
Vehicle	2004 CADILLAC SRX
Component	EXTERIOR LIGHTING
Date of Incident	June 24, 2019
Date Filed	June 7, 2020
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OK

Consumer Description

MY HEADLIGHTS DO NOT PROVIDE ENOUGH LIGHT TO BE SAFE. I CANNOT SEE WHEN THEY ARE ON THE LOW BEAM, AND OTHERS FLASH THEIR LIGHTS AT ME AS IF TO SAY THEY CAN'T SEE ME EITHER. I CAN SEE WELL WHEN THE HIGH BEAMS ARE ON, THEN ONCOMING TRAFFIC FLASHES THEY ARE TOO BRIGHT AND BLINDING THEM. I HAVE SEEN NUMEROUS REPORTS OF THIS ISSUE FOR THIS VEHICLE ON THE INTERNET. THIS IS NOT AN ISOLATED INCIDENT. I HAVE STOPPED DRIVING AT NIGHT DUE TO THE FACT I CAN NOT SEE. AFTER ALL THE COMPLAINTS THAT AVE BEEN FILE CADILLAC NEEDS TO ISSUE A RECALL, AND FIX THE PROBLEM. I HAVE HAD TO CHANGE MY LIFE STYLE BECAUSE OF THIS ISSUE. I GUESS IT IS GOING TO TAKE SOMEONE/SOMEONE'S GETTING KILLED BEFORE THIS ISSUE IS CORRECTED BY CADILLAC. THIS ISSUE WAS NOT DISCLOSED TO ME WHEN I BOUGHT THE CAR.

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