NHTSA Complaint #10244466 — 2004 TOYOTA HIGHLANDER

EQUIPMENT issue reported to NHTSA

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Complaint Details

ODI Number 10244466
Vehicle 2004 TOYOTA HIGHLANDER
Component EQUIPMENT
Date of Incident
Date Filed
Mileage 50,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State VA

Consumer Description

THE GPS IN MY 2004 TOYOTA HIGHLANDER GOES ON AND OFF WITHOUT WARNING. WHEN IT DOES IT DISABLES THE DEFROSTER, AC AND HEAT. I DON'T CARE ABOUT THE GPS, BUT WHEN IT DISABLES MY DEFROSTER, IT IS A SAFETY ISSUE. IT SHOULD HAVE BEEN A RECALL FROM THE MANUFACTURER. TOYOTA HAS INFORMED ME A NEW GPS WILL COST $5,000.00. I CAN PUT A USED ONE IN FOR $1,500.00. THIS IS AN UNFAIR PRICE TO HAVE A NECESSARY SAFETY FUNCTION, THE DEFROSTER, TO WORK. DEFROSTER ARE REQUIRED FOR STATE INSPECTION. DO YOU HAVE ANY SUGGESTIONS FOR TOYOTA TO ADDRESS THIS ISSUE? *TR

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