NHTSA Complaint #10243289 — 2000 DODGE DURANGO

TL*THE CONTACT OWNS A 2000 DODGE DURANGO. WHILE DRIVING VARIOUS SPEEDS OVER HILLS OR BUMPS, THE VEHICLE WOULD VIBRATE ABNORMALLY. THE VEHICLE WAS TAKEN TO A REPAIR SHOP AND THE TECHNICIAN STATED THAT IT WAS UNSAFE TO DRIVE BECAUSE THE BALL JOINTS WERE SEVERELY CORRODED. THE CONTACT CALLED AN AUTHORIZED DEALER IN REFERENCE TO NHTSA CAMPAIGN ID NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT) AND WAS INFORMED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COSTS. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 90,000.